What does every paid seat include?
Company Brain, Knowledge Base, Search with sources, MCP and the Asa Agent — on every plan, Starter to Max. The differences between plans are storage, the monthly token allowance, Synapse-Collab (Pro), Bring Your Own Key (Pro) and SSO (Max).
How does AI usage work?
Every plan includes a monthly token allowance that pools across the seats in your workspace — heavy users draw from light ones, so seat count stays flexible. Every model call lands in your usage ledger with its purpose, so cost is a line you can inspect, not a surprise.
What is Bring Your Own Key?
On Pro and Max, a manager can connect your own AI model account in the Memkist Control Panel — one key, set once, running the workspace’s AI for everyone, including the decision model. It is separate from the model settings inside the Asa app, which each person controls on their own device. Included tokens keep every plan working out of the box; your key is an option, not a requirement.
Is there a storage overage charge?
Storage beyond your plan’s allowance is billed at a published per-GB rate. Your console shows current usage against the allowance, with quota enforced at every byte-writing step, so the number is visible long before any bill.
How do we get started?
Send a message from the contact page — pay by card, PayPal, or bank transfer (bank-transfer customers email the payment proof; activated within one working day). Creating a workspace provisions your company, owner account and first department in one step; invite your team, connect a sync folder, and files start getting parsed, labelled and searchable.
What is Synapse-Collab?
Team collaboration with humans and agents within your Workspace — people and the Workspace AI in one feed, with company-brain saves and document sends behind one-click approval cards. It opens automatically: each person signs into the Asa app with their Memkist account and Synapse-Collab is already there. Included on Pro and Max.
What is Synapse-Collab →How much does Memkist Local cost?
Memkist Local — the same platform on your own network, no cloud meter — comes in two shapes: Team Local for teams of 20–100, and Enterprise Local for 100+ people, which includes one custom AI agent build. Contact sales for pricing.
Is Memkist suitable for regulated or compliance-driven teams?
Yes. Every deployment ships with hard tenant isolation, scoped access, a full audit trail on every AI action, and human-approved workflows. Teams with strict residency requirements can choose Memkist Local — an on-premises, zero-egress appliance.